Is the agency of record irrelevant in today’s marketing landscape?
Twenty years ago, most businesses outsourced their marketing capabilities to an agency of record: One single agency that provided the entire landscape of marketing services. At that time, there were only a handful of traditional marketing services that businesses needed their agency to provide, including branding, public relations, advertising, copy, and creative. Fast forward to today, and the marketing landscape has changed dramatically and exponentially. One indicator of this is how much the marketing technology landscape has grown. From 2011 to 2020, there was a 5,233% increase in the number of marketing technologies available, and these technologies spanned numerous subspecialties. Some of…